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👉 TL;DR Qbuzz wanted to make disruption updates more relevant for passengers instead of sending all alerts within a region. Travelers can now choose the specific bus lines and stops they use via a preference center. Deployteq combines real-time disruption data with...
The challenge: moving beyond standardised personalisationThe Koninklijk Concertgebouw is continuously strengthening how it connects with its audience. With a database of over 260,000 contacts and a diverse concert offering, the organisation is already leveraging data...
👉 TL;DR WestCord Hotels, together with 100procent and Deployteq, transformed the period between booking and arrival into a fully personalised guest journey across 15 unique hotel brands. By combining guest data, marketing automation and hotel-specific content,...
The ChallengeAs one of Europe’s busiest travel hubs, Schiphol Airport faces the daily challenge of keeping millions of passengers on schedule, while keeping them informed and delivering an overall excellent customer experience. The airport had long been sending flight...
Written by Deployteq and Julian Scott (Shaw/Scott)Why Personalisation Matters More Than Ever in TravelToday's passengers are spoiled for choice when it comes to booking travel. Keeping them coming back requires more than just a smooth ride; it requires a relationship...
Most marketing teams face the same paradox: more data than ever, yet less clarity on how to use it. Website analytics, email clicks, ticketing, surveys, and other systems operate in silos, creating a patchwork of “maybes” about customers and audiences. Customer Data...
Deployteq is pleased to announce it has become an ABTA Partner with the ABTA travel association. For 70 years, ABTA has been a trusted travel brand—providing advice and guidance to the travelling public and leading the industry on high service standards and...
This Christmas campaign developed in collaboration with Kennemer Duincampings, Studio Vi and Wander Journeys has been awarded the Deployteq’s Golden Case Award. Thanks to clever personalisation, Kennemer Duincampings was able to collect valuable guest insights and...
Het Concertgebouw: A legacy of musical excellenceEstablished in 1888, Het Concertgebouw in Amsterdam stands as a beacon of classical music, renowned for its exceptional acoustics and rich history. Home to the Royal Concertgebouw Orchestra, the venue hosts...
