{"id":58430,"date":"2022-11-10T22:03:15","date_gmt":"2022-11-10T22:03:15","guid":{"rendered":"https:\/\/deployteq.com\/case-study-virgin-media\/"},"modified":"2025-09-30T17:15:16","modified_gmt":"2025-09-30T17:15:16","slug":"case-study-virgin-media","status":"publish","type":"post","link":"https:\/\/deployteq.com\/nl\/case-study-virgin-media\/","title":{"rendered":"Case Study: Virgin Media"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.19.1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2><strong>Omnichannel engagement<\/strong><\/h2>\n<\/p>\n<\/p>\n<p>Since implementing the game-changing Deployteq, <a href=\"https:\/\/www.virginmedia.com\/\" target=\"_blank\" rel=\"noopener\">Virgin <\/a><a href=\"https:\/\/www.virginmedia.com\/\" target=\"_blank\" rel=\"noopener\">Media<\/a> has reached more customers more quickly and efficiently.<\/p>\n<ul>\n<li>We build and deploy complex omnichannel campaigns in just 4 weeks.<\/li>\n<li>These include omnichannel customer flows and an API connection to provide instant customer verification \u2013 which wasn\u2019t possible before Deployteq.<\/li>\n<li>We deploy Virgin Media\u2019s weekly TV content magazine 4x faster than the previous email platform.<\/li>\n<li>We built and deployed Virgin\u2019s flagship upsell campaign in 6 weeks.<\/li>\n<li>Provided measurable end-to-end upsell and cross-sell digital customer journeys through Deployteq.<\/li>\n<li>Virgin Media has not had to make any significant changes to business processes to continue deploying complex, targeted campaigns<\/li>\n<\/ul>\n<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; 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theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"font-size: 1.2rem;\">customers receive weekly TV magazine.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;120deg&#8221; background_color_gradient_stops=&#8221;#3399ff 0%|#142893 100%&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;300%&#8221; background_image_height=&#8221;100%&#8221; custom_padding=&#8221;1.5%|1.5%|2%|2%|false|false&#8221; custom_padding_tablet=&#8221;24px|24px|32px|32px|false|false&#8221; custom_padding_phone=&#8221;16px|16px|20px|20px|false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; animation_direction=&#8221;bottom&#8221; background_last_edited=&#8221;on|tablet&#8221; background_color_gradient_direction_tablet=&#8221;150deg&#8221; custom_css_main_element=&#8221;background-position: center top;||background-size: 300% 100%;||margin: 0 .5vw !important;&#8221; 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background_size=&#8221;custom&#8221; background_image_width=&#8221;3.5vw&#8221; background_position=&#8221;top_right&#8221; background_horizontal_offset=&#8221;1%&#8221; custom_padding=&#8221;0.5vw|3vw|||false|false&#8221; custom_padding_tablet=&#8221;8px|3vh|||false|false&#8221; custom_padding_phone=&#8221;|10px|||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;28px&#8221; header_font_size_phone=&#8221;20px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; background_last_edited=&#8221;on|phone&#8221; background_image_tablet=&#8221;https:\/\/storyteqdev.wpengine.com\/wp-content\/uploads\/2022\/11\/empower-icon.svg&#8221; background_image_phone=&#8221;https:\/\/storyteqdev.wpengine.com\/wp-content\/uploads\/2022\/11\/empower-icon.svg&#8221; background_enable_image_tablet=&#8221;on&#8221; background_enable_image_phone=&#8221;on&#8221; background_image_width_tablet=&#8221;20px&#8221; background_image_width_phone=&#8221;16px&#8221; background_horizontal_offset_phone=&#8221;8px&#8221; custom_css_blurb_title=&#8221;padding-bottom: 0.75em;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;background-position: right 12px top !important;&#8221; custom_css_main_element_phone=&#8221;background-position: right 8px top !important;&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"font-size: 1.2rem;\">automated emails every year.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;120deg&#8221; background_color_gradient_stops=&#8221;#3399ff 0%|#142893 100%&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;300%&#8221; background_image_height=&#8221;100%&#8221; custom_padding=&#8221;1.5%|1.5%|2%|2%|false|false&#8221; 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theme_builder_area=&#8221;post_content&#8221;][et_pb_blurb title=&#8221;70%  &#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.19.1&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;2vw&#8221; header_letter_spacing=&#8221;-0.03em&#8221; body_text_color=&#8221;#FFFFFF&#8221; body_line_height=&#8221;1.5em&#8221; background_image=&#8221;https:\/\/deployteq.com\/wp-content\/uploads\/2022\/11\/1-1.svg&#8221; background_size=&#8221;custom&#8221; background_image_width=&#8221;3.5vw&#8221; background_position=&#8221;top_right&#8221; background_horizontal_offset=&#8221;1%&#8221; custom_padding=&#8221;0.5vw|3vw|||false|false&#8221; custom_padding_tablet=&#8221;8px|3vh|||false|false&#8221; custom_padding_phone=&#8221;|10px|||false|false&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; header_font_size_tablet=&#8221;28px&#8221; header_font_size_phone=&#8221;20px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; background_last_edited=&#8221;on|phone&#8221; background_image_tablet=&#8221;https:\/\/storyteqdev.wpengine.com\/wp-content\/uploads\/2022\/11\/empower-icon.svg&#8221; background_image_phone=&#8221;https:\/\/storyteqdev.wpengine.com\/wp-content\/uploads\/2022\/11\/empower-icon.svg&#8221; background_enable_image_tablet=&#8221;on&#8221; background_enable_image_phone=&#8221;on&#8221; background_image_width_tablet=&#8221;20px&#8221; background_image_width_phone=&#8221;16px&#8221; background_horizontal_offset_phone=&#8221;8px&#8221; custom_css_blurb_title=&#8221;padding-bottom: 0.75em;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;background-position: right 12px top !important;&#8221; custom_css_main_element_phone=&#8221;background-position: right 8px top !important;&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"font-size: 1.2rem;\">cost saving on flagship campaign.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Omnichannel engagement Since implementing the game-changing Deployteq, Virgin Media has reached more customers more quickly and efficiently. We build and deploy complex omnichannel campaigns in just 4 weeks. These include omnichannel customer flows and an API connection to provide instant customer verification \u2013 which wasn\u2019t possible before Deployteq. We deploy Virgin Media\u2019s weekly TV content magazine 4x faster than the previous email platform. We built and deployed Virgin\u2019s flagship upsell campaign in 6 weeks. Provided measurable end-to-end upsell and cross-sell digital customer journeys through Deployteq. Virgin Media has not had to make any significant changes to business processes to continue deploying complex, targeted campaigns customers receive weekly TV magazine.automated emails every year.cost saving on flagship campaign.<\/p>\n","protected":false},"author":13,"featured_media":34437,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","_improvement_type_select":"improve_an_existing","_thumb_yes_seoaic":false,"_frame_yes_seoaic":false,"seoaic_generate_description":"","seoaic_improve_instructions_prompt":"","seoaic_rollback_content_improvement":"","seoaic_idea_thumbnail_generator":"","thumbnail_generated":false,"thumbnail_generate_prompt":"","seoaic_article_description":"","seoaic_article_subtitles":[],"footnotes":""},"categories":[54],"tags":[],"class_list":["post-58430","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-casestudies-nl"],"_links":{"self":[{"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/posts\/58430","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/comments?post=58430"}],"version-history":[{"count":2,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/posts\/58430\/revisions"}],"predecessor-version":[{"id":58432,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/posts\/58430\/revisions\/58432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/media\/34437"}],"wp:attachment":[{"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/media?parent=58430"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/categories?post=58430"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/deployteq.com\/nl\/wp-json\/wp\/v2\/tags?post=58430"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}